During this lockdown period I’ve been working on a really exciting project with Sussex Innovation Centre to look at the future direction of Just Helpers. In particular I’ve been looking at our commercial cleaning service.
At a Female Founders Event in February, I talked with a member of the Innovation Centre team about Just Helpers. It was so exciting to reflect on where we have come from, with someone who was seeing the business for the first time – a “fresh pair of eyes.”
Following this event, Sussex Innovation Centre gave us 12 free hours of business coaching, as part of a project funded by the European Union.
This comes at a great time for Just Helpers. Over the last few months we have been thinking about who our clients are, what we can do better, and how we can connect with more commercial clients in particular. We already provide a great service to a number of commercial clients, and our Helpers have been asking for more of this type of work.
I spent some time with Simon Chuter from the Innovation Centre where he helped me to really focus on what we offer to our commercial clients and what makes it special.
Our Commercial Cleaning Service
At Just Helpers we really care about our service. That means:
- Attention to detail and being responsive
- Supporting our Helpers so they stay with us – our high retention is rare in the cleaning industry
- Being an integral part of your team
- Contribute to a company’s CSR as with every hour of cleaning purchased, we donate to a B1G1 project
- Every Helper is paid the London Living Wage as a minimum
- Taking care of your cleaning so you don’t have to!
Reaching New Clients
Simon is going to be developing a marketing plan for Just Helpers to help us to reach more of the commercial clients we want to work with. I am so grateful for the European Union Funding which has made this possible.
We are looking forward to working with some new commercial clients in the future. So if you are:
- A business of 5-30 members of staff
- Looking for 6-10 hours of cleaning a week
- Located in Farringdon, Blackfriars, Holborn, Euston, London Bridge, Oxford St, Soho, Tottenham Court Rd, Islington, Victoria
please get in touch.
Of course we will still be providing our great service to our domestic clients too!
Like many small to medium-sized business owners, I am often juggling many different aspects of the business – I often feel like a “jack of all trades”! So it’s great to have real experts on board and supporting Just Helpers.
In addition, I will also be working with Anne-Fay Townsend looking at my role as a female founder, and my hopes and dreams for the future of the business – and they are big!
Involving the Team
We’ll be holding a remote team training day for our managers in the coming weeks to look at how these developments can be rolled out across the business. At the end of that day we will be having a whole team Zoom AGM involving the Helpers, to get their feedback and ideas.
Over the coming weeks I will be sharing regular updates with you. Watch our for my Tuesday Thoughts, live on our Facebook page every Tuesday at around 6.15pm.
#EC1 #EC2 #EC3 #EC4 #E1 #WC1 #WC2 #SE1 #W1 #N1 #SW1
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